Working as a Lead Receptionist? They also keep the reception area tidy and answer and forward phone calls. After youve posted a receptionist job advertisement, you can create interview questions by reviewing your companys requirements to be a receptionist. Lead Receptionist Must-Have Resume Skills and Keywords - ZipRecruiter Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives. Hotel Receptionist Job Description | Indeed Using a machine learning data analysis, we determined the following key facts about lead receptionist job descriptions: Clinic patients arrive with questions, concerns and hesitations. Receptionist Job Description. Discount on veterinary care and products for your furry family members. A receptionist would have to organize the front desk and ensure the office is well organized in order to fit in with the organization's character. A receptionist is often required to think and act fast and prevent any problems that may occur in the line of duty. Learn about the key requirements, duties, responsibilities, and skills that should be in a receptionist job description. When it comes to receptionists, it?s important to have strong technology skills as well as good soft skills and emotional intelligence. Though it's not necessarily reflected in their salary or title, receptionists can become the most powerful people in the office. Work efficiently with minimal supervision, exercising independent judgment within stated guidelines. Hospital Receptionist Job Description For 2023 - Zippia Organizationally, they are great at multitasking and problem-solving. 54.89% of resumes with Lead Receptionist descriptions have at least one of these terms. In addition, they maintain calendars for appointments, sort mail, make copies, and plan travel arrangements. They are also able to multitask and prioritize. Commissions do not affect our editors' opinions or evaluations. They typically sit in the main lobby area of an office and are the first person who guests see upon visiting the office space. Prior experience as a receptionist or in a related field. It is easy to communicate with the receptionists being organized. The senior receptionist represents the organization in a friendly and professional way. Lead Receptionist Job - Barlow Trail Veterinary Clinic Receptionists are responsible for providing customer service and managing the front desk of a business. Lead Receptionist Job Description - Bromundlaw However, receptionists typically wear a number of hats and have multiple responsibilities that range from greeting visitors to scheduling office resources. Follows guidelines set forth in Legacy's Values in Action. Try ZipRecruiter today by creating a free account! When you onboard an employee, you must have them sign I-9 and W-4 forms, report new hires to your states department of labor, ensure youre set up to file payroll taxes and post any required notices in shared workplaces. Senior Receptionist Job Description, Key Duties and Responsibilities Make your front desk receptionist job description easy to understand by writing it in a concise way. For example, not only do receptionists generally need to have basic computer skills, but they also need to have the ability to manage and operate a multi-line phone system, stay level-headed during moments of stress, and be both friendly and effective communicators. Receptionists also perform various administrative tasks. A receptionist is primarily responsible for welcoming the visitors and providing them with the support they need. Helping maintain workplace security by issuing, checking, and collecting badges as necessary and maintaining visitor logs. There are many different ways that a receptionist can become a successful professional. With that said, there can be a lot of overlap between the two positions. Using the templates, you can rest assured that the structure and format of your Lead Receptionist resume is top notch. To get the best possible experience please use the latest version of Chrome, Firefox, Safari, or Microsoft Edge to view this website. Greet clients and visitors with a positive, helpful attitude. Participates in ensuring patient's comfort and personal care activities. The knowledge and experience plus the key competencies required are listed. A good Receptionist is organized, communicates well, and practices excellent time management skills. Source, attract and hire top talent with the worlds leading recruiting software. Primary responsibilities for this role include scheduling, insurance verification, registration, balancing of copay money, and balancing of daily or weekly deposits. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls. They should also be able to read people's faces and sense when they need assistance.If you are interested in becoming a receptionist at a company, please submit your resume online or call them at (800) 993-9494 today! Keys to writing a lead receptionist job description. Lead Receptionist Resume Samples | QwikResume Our innovative and growing company is looking for a head receptionist. To be successful in this role, you will need excellent written and verbal communication skills, as well as competency in Microsoft Office applications such as Word and Excel. Shweta is an author and freelance writer. They organize and assign tasks to front office team members in order to ensure that everyone is effective in their responsibilities. Second, be polite and use pleasantries. Hiring, managing, and developing the junior administrative team. The role of a receptionist can vary widely from business to business. A Receptionist, or Administrative Assistant, is an individual who acknowledges customers when they arrive in an establishment and handles paperwork related to their position. In addition, they maintain calendars for appointments, sort mail, make copies, and plan travel arrangements. Receptionists who speak more than one language can expect a more generous salary package. However, regardless of what your salary is, it?s important to be able to do your job well and take care of all the people who work for you. See our article about Project Lead job guide. This may sometimes feel like an unwanted or under-valued trait, but its something some employers want, A smiling face: as a receptionist of any class, a smiling face is really important, Ability to be organized and friendly. ZipRecruiter is one of the leading online job search engines, with salariesranging from 24,000 to 32,000. Receptionists typically have written and verbal communication skills as well as customer service skills. In some environments, they can even assist security by monitoring visitor access. The receptionist would be badly hurt if anything lost in the message was not found. It's anonymous and will only take a minute. He/she will be responsible for supervising the receptionist on a daily basis and ensuring that all functions are carried out in accordance with stipulated protocols and procedures. Build sustainable relationships and engage customers by taking the extra mile. Receptionist Job Description - Betterteam They are also in charge of announcing clients when needed. Lead Receptionist jobs Sort by: relevance - date 6,019 jobs Shift Details: Full-time position working weekdays, some weekends, and evenings. She has excellent phone skills and is able to handle difficult conversations without becoming argumentative. Qualifications for spa receptionist. They may be best suited for positions in industries that require the use of computer software applications, such as finance or marketing. Some receptionists make a lot of money, and others only make a little bit. The receptionist is the one who greets people. When you post a receptionist job listing, you should think about the reception job duties that you need your employee to handle. Here is a receptionist job description example that you can customize to your own requirements. Assist with Spa treatments as and when required. We have included executive receptionist job description templates that you can modify and use. Front office managers who work in medical offices are likely to enjoy much more regular hours. Share your experience anonymously. A receptionist is often used to greet visitors and help them as needed at most companies. We discovered that a lot of resumes listed communication skills, computer skills and customer-service skills. Lead Medical Receptionist jobs Sort by: relevance - date 2,609 jobs X-Ray Technologist / Pediatric Medical Assistant Brave Care Portland, OR $25 - $28 an hour Full-time 10 hour shift Easily apply Must have the ability to pass the OSHA required medical evaluation & fit testing. The job description of the receptionist who works in a veterinary hospital involves providing accurate information to inquiries from clients and other members of the public. This includes coordinating activities among the front desk staff, ensuring that reservations are processed quickly, and preparing monthly reports. Out of all the resumes we looked through, 19.9% of lead receptionists listed patients on their resume, but soft skills such as communication skills and computer skills are important as well. They also help to do data entry and keep office calendars and schedules. This oftentimes includes performing ad hoc administrative duties as needed. Our company is hiring for a head receptionist. Front Desk Receptionist Job Description, Key Duties and Responsibilities This position serves as a resource for other staff, problem solves independently and is self-directed. Lead Receptionist Job Description Author: Albert Published: 4 Oct 2021 The Role of a Front Desk Clerk in an Organization, A Survey on the Function of a Customer Service Representative, A Review of Front Desk Receptionists and more about lead receptionist job. How To Find The Cheapest Travel Insurance, Managing security and telecommunications systems, Handling queries and complaints via phone, email and general correspondence, Taking and ensuring messages are passed to the appropriate staff member in time, Receiving, sorting, distributing and dispatching daily mail, Handling transcription, printing, photocopying and faxing, Recording and maintaining office expenses, Coordinating internal and external events, Managing office inventory such as stationery, equipment and furniture, Overseeing office services like cleaners and maintenance service providers, Assisting the HR team with recruitment, onboarding and termination processes, Maintaining safety and hygiene standards of the reception area, Adept at prioritizing, scheduling and multitasking. Receptionists may feel stressed in fast-paced work environments or have a high level of administrative responsibility. The minimum requirements for a candidate should be detailed in the specifications. Post incoming checks as instructed. They train and manage staff, supervise administrative and clerical duties, and address customer complaints and queries. Typically a job would require a certain level of education. When it comes to working as a receptionist, it?s important to have a good attitude and be friendly to everyone. Receptionists are usually good multitaskers who possess a number of different skills that enable them to function effectively in their position. Medical Examiner Job Description A Receptionist's primary responsibility is to greet customers and guests with a courteous and helpful attitude. Administrative Assistant / Receptionist Job Description, Administrative Receptionist Job Description, Administrator / Receptionist Job Description, Customer Service Receptionist Job Description, Monitor main switchboard, direct calls and/or take messages, Monitor reception emails and action accordingly, Ensure reception, office and meeting room environments are clean and tidy at all times, Administer visitor sign in process and provide site inductions, Collect, sort and distribute internal/external mail and faxes, Coordinate all meeting room bookings, arrange catering when needed and maintain the Board Room, Key liaison officer for building management, Prepare all outgoing freight for collection and general mail to be delivered to the local post box, Order stationary, kitchen supplies, uniforms, special equipment, Manage contacts lists for internal staff, clients and suppliers, Liaise with external maintenance, office equipment suppliers to ensure efficient and timely service, Uses effective customer service skills to meet the needs of the patients, families and the staff to facilitate patient flow, Most tasks will arise and be completed day to day with a very short term focus, however it is important that the incumbent keeps a long term focus in mind, especially in terms of office costs and contracts, Passion for hair and TIGI, and be a strong representation of the brand for those visiting the TIGI studios, Ability to organize and manage numerous tasks at one time and prioritise, To ensure that all Front of House tasks such as visitor pre-registration, To expedite the satisfactory resolution of any problems that may arise, Forecast visitor footfall and determine supply levels required to manage the service, May be required to cover security duties during periods of absence, Must carry, or be able to obtain, a valid SIA license, To undertake any other duties commensurate with this role as determined by the Facilities Manager, Meet and greet all visitors with a warm and professional welcome, Liaise closely with other departments Maintenance, Catering, HR and Marketing Events, ensuring accurate communication takes place, Catering- Order and maintain tea, coffee and dispensable for the client refreshment bar, Assist and support the Admin and Executive Assistant teams in liaising with executives, provide phone and diary cover during absence or meetings, Flexible - You may be asked for example to work in the post room or to assist with meeting room set-up, Time keeping - Be on time to start your shift/working day, Previous experience in leading/supervising a team, Experience of working with hotel/spa booking and scheduling software is desirable, Genuine interest in holistic spa philosophy, Committed, enthusiastic, organized and customer focused, Act as a first point of contact to welcome all visitors & staff on arrival & departure, informing all relevant staff members of their guests arrival, Receive & book all meeting room requests, ensuring any refreshments or equipment requirements are provided and to ensure the rooms in general are kept to a high standard at all times, Receive & sort all incoming mail & deliveries, swiftly notifying all relevant recipients / departments of their arrival, Ensuring all out-going mail is prepared and ready for collection by Royal Mail, FedEx & DHL each day by their respective deadlines, Book any courier requests as required from Head Office & across our London shops, ensuring swift & accurate tracking updates and completion check off, Assist and support with department requests such as training events & presentations, setting up spaces and any additional requirements as needed, Assist with our seasonal selling campaigns, overseeing service delivery of our external caterers, ordering supplies, and liaising regards menu choice and feedback, Carry out scheduled Health and Safety procedures including but not limited to, Record and process the weekly timesheets for the LHQ and CMDES department, Monitor the visitors book and to be aware of the locations of all visitors to the building from security and health & safety aspect, Keep records of all security passes and key fobs that have been issued and administer the key fob door entry system, 5 GCSEs, grade A-C, including English and Maths or equivalent qualifications, At least 3 years experience in Reception duties, including managing meeting room calendars and incoming and outgoing post, Confident managing high volumes of visitors and VIP guests, ensuring excellent service at all times, Maintains an effective operational flow by communicating patients status to appropriate team members and keeping patient apprised, Provides education as necessary to patient regarding test locations, patient portal use, and follow-up (non-clinical) actions, Respectfully but firmly requests co-pays and/or outstanding balance at time of check-in, Ensures cash control by collecting, processing and balancing funds in the practices designated system and documents properly per AHMG guideline, In the event a minor, aged 16 or older is selected for the position, their continued enrollment in high school, trade school or college constitutes equivalent, Answer and direct telephone calls received through main directory, Ensure that appearance and condition of main reception area is maintained, Coordinate messenger scheduled deliveries to and from reception desk, Experience managing / leading the front of house department within a hotel / health club setting, Proven experience managing, motivating and training team members, A passion for customer service and exceeding guests expectations, IT literate with experience of placing / receiving product orders, Acquisition and maintenance of our GUESTs, Meet and greet all GUESTs with a friendly and welcoming smile, Manage the main reception area at HMH headquarters in Boston, maintaining a warm and inviting environment for employees and visitors alike, Liaise with employees who are expecting visitors, Answer telephone calls to the Boston headquarters main line, directing callers courteously and effectively, Administrative and communications support for the HMH executive team and Corporate Affairs department as needed, with tasks that may include but are not limited to scheduling, event logistics, organizational tasks, writing, design and other activities, Friendly disposition with excellent communication skills, Deal with GUEST queries and requests and arrange assistance as necessary, Prepare GUEST folio and check GUEST out upon departure, Operate a switchboard and direct incoming calls, take and relay messages, execute wake-up calls, Will be required to take live booking enquiries and also follow through with the hotels reservation procedure, Complete various aspects of Front Office administration as directed. Lead Receptionist. He/she may sometimes undertake a variety of administrative duties to assist in the smooth running of the organization. Handling queries and complaints via phone, email and . Receptionist/Administrator Support Description, Administrative Receptionist Employment Near Me, Concierge/Receptionist Employment Near Me, Corporate Receptionist Employment Near Me, Front Desk Administration Employment Near Me, Front Desk Coordinator Employment Near Me, Front Desk Receptionist Employment Near Me, Receptionist Secretary Employment Near Me, Receptionist/Administrator Support Employment Near Me, Receptionist/Billing Clerk Employment Near Me, Administrative Receptionist Responsibilities, Front Desk Administration Responsibilities, Receptionist/Administrator Support Responsibilities, Receptionist/Billing Clerk Responsibilities, Receptionist/Customer Service Responsibilities, The average lead receptionist job description intro is about 206 words, The responsibilities section contains an average of 11 bullets points, The requirements section contains an average of 3 bullets points.