MacRumors attracts a broad audience of both consumers and professionals interested in the latest technologies and products. Apple first worked with Austin Community College in Austin, Texas, to offer the Apple deployment course in early 2020, and is expanding to Maricopa Community Colleges in Chandler and Mesa, Arizona, this summer, with additional CEI schools to be announced. This cookie is used by the map which helps visitors to identify and reach the facility. You will be working with customers one-on-one to help them with their Apple products. Apple benefits help further the well-being of our employees and their families in meaningful ways. Apple technical specialists are in high demand because they have the skills necessary to support and maintain Apple products. Reasonable Accommodation and Drug Free Workplace policyLearn more (Opens in a new window) . Apple technology is complex, and technicians need to be precise when diagnosing and repairing devices. Helping customers and providing technical assistance. The GTT Project Specialist acts as primary liaison with our global customers on training project matters including cost estimates for training bids, schedules, planning, and more to ensure successful delivery of customer requirements. Apple is an equal opportunity employer that is committed to inclusion and diversity. Apple digital badges are typically valid for 2 years from the date issued by Apple, but specific expiration dates vary. Theyre so grateful and that feels really good.. However one memory that sticks out above the rest was when a flash mob broke out in the middle of the store. Introduce yourself, and well get in touch if theres a role that seems like a good match. Apple Specialist (Current Employee) - Boca Raton, FL - July 30, 2022. And after youve passed an exam, display your verified digital badge on any professional networking site. Apple technicians solve problems by identifying the issue, researching possible solutions and implementing the best solution. All our courses are practical, hands-on, and led by trusted Apple experts. Great offering by Apple! Now Jeronimo is paying it forward: The leaders here remind me of the high school computer teacher who first inspired me to explore my interest in technology. The cookie is used to store the user consent for the cookies in the category "Other. Well provide the training you need to get new owners started and help current owners troubleshoot their mobile devices. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. Customer loyalty and satisfaction is their number one priority. Were looking for an experienced Specialist who can provide expert advice and troubleshooting assistance for a wide range of Apple products, from iPhones and iPads to Macs and Apple TVs. Navigate to our course pages through the links below. After diagnosing the device, technical specialists explain the repair options that meet the customer's needs and offer advice on the best course of action. Get startedand submit your resume. The cookie is used to store the user consent for the cookies in the category "Analytics". Areas of work include Technical Support, Customer Administration Management, Program Support, Instructional Design, Training, Software Support Engineering, and Management. We were thanked for coming and then excused once we had completed our quiz. Apple has also partnered with the Mac Admins Foundation to ensure additional access to the new Apple exams. We draw on the differences in who we are, what weve experienced, and how we think. Its a secure, shareable credential. As an Apple Certified Trainer, you're equipped to provide training with the skill and professionalism that Apple students expect worldwide. It works only in coordination with the primary cookie. Do you love how it feels to help others? Users can demonstrate their competency with two new exams and earn certification from Apple. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. Take proctored certification exams from your home or office. When a customer needs assistance, you quickly assess their situation. Two weeks passed with no contact, so I decided I would visit the Apple Store in the Westfarms Mall in Connecticut. NOW WATCH: The 6 best new features coming to Apple computers. Our training team can help you book training for your organisation or for a third party. This cookie is set by GDPR Cookie Consent plugin. This website uses cookies to improve your experience while you navigate through the website. Apple Technical Specialists are the people who make sure that Apples products work as advertised. Most surprising thing about working at Apple: I would think readers would be surprised to see the energy behind Apple's walls, to know that management is always working on creating a better customer experience. When a customer needs assistance, you quickly assess their situation. When I worked at Apple, Geniuses were sent on an all-expenses-paid business trip for 14 days to Cupertino, California, for Genius training camp. You have excellent time management skills and can make decisions quickly. At [CompanyX], we rely on our team of Apple Technical Specialists to provide world-class customer service and technical support for our growing family of Apple products. Another perk of working there: Customers love Apple, so my days were often pleasant. Copyright We will work with applicants to make any reasonable accommodations. Find out what an apple technical specialist does, how to get this job, and what it takes to succeed as an apple technical specialist. Apple Technical Specialists typically start out in entry-level positions and then move up to senior-level positions. (iOS 16.4 Beta 2), New iPhone 15 Leaks & Rumors (New Design, Colors, Features & More), AirPods, HomePod, and Apple Music in 2023 ft. @DavidLewisTech, Privacy / DMCA contact / Affiliate and FTC Disclosure. Filter our Apple training by your desired technology. Average Apple Technical Specialist hourly pay in the United States is approximately $17.06, which is 30% below the national average. Premium Apple trainers and LearnQuest Education Partner, Over 12,000 students trained in the UK and abroad, Guaranteed best valuewere never beaten on price. Upon successful completion of the exam, users will receive the Apple Certified IT Professional certification. You reassure customers when delivering product diagnoses and potential solutions. Apple Technical Specialists also help ensure that all of Apples devicesfrom iPhones to Mac computersare compatible with each other. Its important to have a strong technical foundation in order to succeed in this role, so its a good idea to start by learning the basics of coding, web development, and graphic design. At Apple, the learning never ends, and team members continually support each other. Apple training delivers everything you need to learn about the technologyonline and on your time. With underwriting from Apple, the foundation will offer vouchers to applicants with financial need. Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. Learn more about your EEO rights as an applicant (Opens in a new window) . I agree to the Privacy Policy & Terms and Conditions. After going through an estimated 13 hours of content and successfully completing an exam, users will receive the Apple Certified IT Professional certification. Trade-in values have gone up for the iPhone 13 Pro, iPhone 12 Pro Max, and iPhone 7 Plus, with the new pricing listed below. Add to Favourites IN-Technical Specialist. Training & Experience: Apple technical specialists receive on-the-job training from their new employers. Both full-time and part-time jobs are available. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. Below, we have recapped what to expect from Apple this March and April based on rumors. Based on 4 salaries posted anonymously by Nokia Technical Manager employees in Dusseldorf, Germany. Flexible hours, amazing people and union team, as well as a feasible work-life balance that . Once they thought you had what it took, they would play the role of reverse shadow and would monitor your knowledge and professionalism on the job. Job training: Apple has a specially designed training program for all new employees, referred to as "Core" training. Learn more (Opens in a new window) . The exam costs aren't as crazy as CompTIA. This cookie is set by the Google recaptcha service to identify bots to protect the website against malicious spam attacks. I also think readers might find the level of diversity among the talent at Apple very inspiring. As a result, Apple technical specialists who are able to communicate with diverse groups will be in high demand. And thats our greatest strength. Communication skills: Communication skills are essential in any technical role. . Your day in the Apple Store is filled with a range of focused support and service tasks. That followingSaturday,bright and early, I headed over to the event, which was incredibly crowded. It was just a few days later when I received my first follow-up call. See which role best matches your experience. Apple is a drug-free workplace. As mobile devices become more complex, technicians will be needed to repair and maintain them. Demand for skilled support and technical staff within the enterprise is growing, with jobs in computer and information systems in particular projected to grow faster than the average for all occupations from 2020 to 2030.1 As companies expand their use of technology, employees are demanding to use iPhone, iPad, and Mac at work, resulting in an increased need for IT professionals skilled in supporting and managing Apple products. As a Genius, youll be certified to perform Mac and mobile device hardware repairs, and youll provide other hands-on technical support. Core training took place off-site and included 15 new employees like. When a customer needs assistance, you quickly assess their situation. The test_cookie is set by doubleclick.net and is used to determine if the user's browser supports cookies. As an Apple Technical Specialist, you will need to be proficient in the use of Apple products and software. A woman in tears came into the store because she had dropped her phone in the water. Learn more about your EEO rights as an applicant (Opens in a new window) . About AppleCare service certifications The AppleCare Hardware Certification program is a comprehensive hardware certification program for technicians who want to become proficient in repairing Apple hardware. Once the product was purchased it was our obligation to the consumer to have an amazing "out of box" grand gesture, offering free personal training, and an immediate hands-on learning experience. I remember they would often buy the entire store crew a full meal for free on launch days, which was pretty awesome. Learn more (Opens in a new window) . Were excited to work with Apple in our new chapter as a 501(c)(3) and ensure that the certification is available to anyone with the passion to take a new step forward in their career.. You also have the option to opt-out of these cookies. Mdia salaria de Training And Technical Assistance Specialist da empresa ICF em Washington Dc: Com base em 3781 salrios de Training And Technical Assistance Specialist na empresa ICF publicados de forma sigilosa por funcionrios em Washington Dc. Here are three trends influencing how Apple Technical Specialists work. Average Apple Technical Specialist yearly pay in the United Kingdom is approximately 20,805, which is 50% below the national average. The Apple Certified Trainer program prepares you to deliver the App Development with Swift curriculum. When youre authorized or certified in your area of business or expertise, you also represent Apple. Although Melissa is now certified to repair Apple hardware, most of her role is dedicated to what she considers even more rewarding: customer experiences. This cookie is set by GDPR Cookie Consent plugin. Europe's No.1 Apple Training Specialist. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. The Apple Deployment and Management course takes these skills further, covering how to configure, manage, and secure Apple devices using mobile device management (MDM), teaching users how to develop a deployment strategy and use Apple Business Manager and Apple School Manager. Apple Inc. All rights reserved. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. The work environment for an Apple technical specialist is usually in an Apple Store. You have excellent time management skills and can make decisions quickly. At first I didn't understand why she was so upset about an easily replaceable phone. Own your learning schedule with self-paced, online courses. Apple is a drug-free workplace. And be amazed by what it does for yours. The program is open to institutions in Europe, the Middle East, India, and Africa. Certifications & Licenses: Certifications are not a requirement to become an apple technical specialist, but they can help you become a more competitive job candidate. View jobs Apple Employee Reviews for Technical Specialist Review this company Job Title The Apple Certified Trainer program prepares you to deliver the App Development with Swift curriculum. The need for more technical talent is a trend that is being driven by the increasing complexity of technology. You gain satisfaction from bringing resolution and insight to each customer, elevating his or her relationship with Apple to the next level. Copyright 2023 Apple Inc. All rights reserved. Because to create products that serve everyone, we believe in including everyone. People do so much with our products these days, so showing them how to have a little more control over their devices is like giving them a little more control over their lives. I spoke with a manager who asked when I'd be available for an interview, and we picked a time. Copyright 2023 Apple Inc. All rights reserved. OWC Thunderbolt Go Dock - Perfect for New MacBook Pros! Through an estimated 13 hours of content, users will cover developing a deployment strategy, using Apple Business Manager and Apple School Manager, and configuring devices with an MDM solution. Apple Professional Training helps anyone with an interest in technology whether they are changing careers or upping their skill set pursue high-paying IT jobs with certifications that will stand out to potential employers. Apple is working on a redesigned version of the larger-screened iMac that could bring back the "iMac Pro" name. Based on 3781 salaries posted anonymously by ICF Human Trafficking Training And Technical Assistance Specialist employees in Charles City.