My tickets just disappear from my Axs events, Yesterday they - reddit Then AXSTickets froze, so I killed and restarted it. I am trying to get 3 tickets & everytime I get to the payment method & hit done, the screen just goes blank. AXS TicketsJust purchased row * tickets for Halsey at Red Rocks "Swan Lake" tells the story of a young . No paper required. They didn't show up and disappear though so I don't know if this is this same issue. AXSTickets is absolute garbage!!! Nope.Looked on my bank statement sure enough I was charged $181 twice three tickets I did not intend to buy. I did change it and was able to access, though it didnt really help since it still said no upcoming events under my tickets tab, Honestly. AXS Mobile Delivery | Gas South District Bakersfield City Ballet to perform 'Swan Lake' at Fox Theater The websites attached to AXS app should just let people access their tickets from their emails (like they used to before this whole app craze) since AXSTickets has so many issues that you cant even get to them. Yep, my account is back to normal now too. So if you find that your tickets have disappeared it seems there's no need to worry. Pulling issues faced by users like you is a good way to draw attention of AXS Tickets to your problem using the strength of crowds. We are waiting for GetHuman-robtixsa to fix the problem and share the solution with the rest of us customers. My tickets disappeared, and I called as many times (I waited on hold for an average of 55 minutes each time). He never received the email. AXS - the amount of frustration and stress you caused me is unforgivable and unacceptable. The transactions of the of computer controlled part of the app seem to work well but dont dare use customer service for help, I just asked the First Lady, I have never done this before can you just tell me if I did this rite please, and have my tickets. Tbh, it is a great app. Again, I understand everyone has a lot going on, but they are not handling this well and have been pushing me off since way before. This is happening for the AXS, and RedRocks Mobile Iphone App. Does not recognize sign in and unable to change password. Tap Here" Nothing happens when I Tap Here. The tickets I had tried purchasing were gone, but then appeared later so I tried purchasing from the website but on a computer instead of my phone - still received an error. Published by AXS on 2023-02-21. I recently had a knee surgery which will preclude me from attending a few concerts over the next two weeks. We know that fans of live entertainment have been looking for a solution to these issues for a long time. find great events near you, buy 100% official tickets, sell your seats if you. AXS could Not reimburse me due to I did Not want to provide them with my bank account routing and checking # which I consider DANGEROUS for my financial security since the bank info can be stolen and my account emptied from all cash. Exit outOf the window immediately. This is how I was tricked into buying more tickets. Tickets go on sale to the general public Friday, 3/10 at 10 am local time. I always try to pay with PayPal, just for their excellent refund policy. This decision was 1) not customer oriented, 2) self serving as AXS would stand to make more money if I sell on their aftermarket platform, 3) glutinous because they already have made significant fees on my original purchase and now want me to sell with them again to gain even more fees. This Clears both data and cache. Even the emails disappeared. Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. I dont know if AXSTickets just takes your money and deletes your tickets after or what but Im very frustrated! This charge is per ticket (s) If you are looking to sell your tickets on their app DONT. Solved: Cannot see tickets in AXS App - StubHub Community Make sure you have the latest version of the AXS app. Mine were showing, now they are not.The money has left my bank account Had the same problem and contacted them this morning. I tried to get tickets for a t was in demand found a couple of good seats and tried to check out. Also happy to meet in person if you'd pr Got 2 tickets for Peter Kay 18th of feb at the O2 . I am in some kind of anxiety, that the App could not work on the D day.. Bonne chance tous.. . With the AXS app, you can Based on this, Justuseapp Legitimacy Score for AXS Tickets Is 33.8/100.. AXS Tickets works most of the time. AXS Tickets iOS app crashes, not working, errors, AXS Tickets on iOS has black/white screen, AXS Tickets Android App Issues and Solutions, AXS Tickets has errors/crashing/not working, AXS Tickets server network connectivity issues, Event Tickets Center Concerts, Broadway & Sports, PrimeSport-Sports tickets, vip hospitality, events, Close and restart the AXS Tickets app on iPhone, Update AXS Tickets app to the Latest Version for iOS, Uninstall and reinstall AXS Tickets iPhone app, Update your iPhone to the latest iOS version. Just pull up your tickets in the AXS app, get them scanned at the gate, and head into your event. Well obviously its been more than that, Im just upset that theyd falsely claim something and not come through with it. Promo Code Axs Tickets March 2023 - 50% OFF - HotDeals.com I emailed the company to tell them of the problem so maybe they could try to fix it, but their response had nothing to do with the issue at hand. I tried twitter and you can't reach anyone at AXS UK and even when I tweeted them, no one gave a monkey! I have created multiple reports and have received only that they have forwarded to their support team and have received nothing since. I shall try that on Monday after the show. I can't even get into the the app on my phone. Continuer sur 36 kilomtres, Sortir et rejoindre la voie. I am having trouble "accepting" my Electronic Transfer - Support A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. I have an issue with AXS Tickets too. Is it Safe? I logged into my AXS account his morning to find that my tickets were no longer showing in the My Events section. Tokens Missing On Metamask? Here's How to Fix it. - YouTube I asked AXS for a refund and they said NO go sell your tickets on our aftermarket app. AXS site or mobile wont let me sign in for refund. So waiting for that exact time to try to buy tickets because they sell out in seconds will be a pointless attempt. Later it logged me out and I logged right back in. My tickets disappeared from my account after having them for a couple of days and when I contacted the AXS live chat (because their hotline has been down for the past 2 weeks), they said they have no idea why but are refusing to send me replacement tickets or a refund or even let me speak to a manager. I placed two orders for tickets at the same event. Here are some helpful workarounds that should work whenever AXS Tickets app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR. TICKETS I purchased my tickets on the Tick Pick app and then received an email saying I had to download AXSTickets to get them. What a stupid, stupid product decision. AXS Tickets Reviews. Create an account to follow your favorite communities and start taking part in conversations. Can transfer over AXS app. And why did I pay such exorbitant surcharge fees for THIS experience? Tickets never arrived (not the first time this has happened with me). AXS (pronounced access) is an American ticket outlet for sports and entertainment events, founded in 2011 and owned by Anschutz Entertainment Group (AEG), the world's second largest entertainment promoter behind Live Nation Entertainment. EASILY SELL YOUR TICKETSPlans can change. Please fix. And waited. To purchase tickets online, go to GasSouthDistrict.com, click on the event you would like to attend, click the buy now button, and the purchasing process has begun. No way fo contacting them except via chat which can be 3 hours wait and by the time your queue turn comes, if you don't see it for 30 seconds, they time you out and you are back to 3/4 hours long queue. I simply never got a resolution with AXS and almost missed an event that I had bought EXPENSIVE tickets for TWO years ago - 2 years not enough to send me the tickets apparently :D Reddit and its partners use cookies and similar technologies to provide you with a better experience. PSA: Be careful using AXS when purchasing your tickets What is the deal with this thing? What do I do if I have not received my tickets in the post? - AXS Help So far, my experience has been seamless. Don't know why it won't work. What is wrong with the App, if I delete it and reinstall will I lose my tickets? AXS Tickets does not seem legit based on our analysis. Then the final queue starts for buying tickets. The revoked ticket would not scan properly at the venue, so we had to wait while the box office tried to figure out what the issue wasthey were able to print a paper ticket somehow (Im guessing they somehow made a new barcode? By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. The show is tonight with no way to access my account or update my password. Once there, it was another 40 minute wait (missing one band), before they could get in! Buying Tickets - AXS Help Center Peter Kay 1x Ticket - 30 - 18th Feb (Tonight) Missing due to illness. I cannot view my tickets. I have the confirmation email from AXS so I know I'm using the right email. I am very frustrated and very mad at AXSTickets because I was very happy and excited to see twenty one pilots. Two of the ticket were bought together and the other was bought separately. Adding tickets to Wallet is a must, and sending/revoking needs major help. tl:dr - Crashy app. Wondering if they took them off to change dates. This was after spending quite a bit of time talking on the phone with customer service before we left home! Clicked the verify button oops something went wrong. You dont care about customers or their needs and it shows in all of your actions and words. axs - Home - Facebook The absolute worst and most unprofessional app i have ever used. Im going to recommend Red Rocks find another ticket vendor! AXS USA Reviews | Read Customer Service Reviews of www.axs.com | 2 of 288 Please log in again. So I log out of the website, go back to the email that has the link that they say will expire in 6 hours (its been minutes, not even 1 hour), and when I click the link, I get the same error message. Create an account before you try to buy tickets for the first time. I was very skeptical after reading a lot of low reviews and their reasons, but the price couldnt be beat - plus they were the place on t gee venues site to buy the tickets from. What's a "Waiting Room"? Asked again in the AXS live chat and they said to use AXSTickets , but not have it connected to wifi or VPN odd but I tried again and it still didnt work. I can see my tickets ,but when i go to transfer one to my wife it says session timed out. This is the second time I had to deal with AXS and both times I had bad experience. AXS Tickets AXS, LLC 3.7 star 15.7K reviews 1M+ Downloads Rated for 3+ info Install About this app arrow_forward Tap for tickets to see the artists and teams you love. I tried this for a couple days until I decided to email support. I finally had to send him a picture of my ID so they could look up the ticket to print for him. And they had no answers for me. To download, simply open and view your tickets in the app. So they send me the email, I click Verify Device, which takes me not to the app but to the website, which greets me with an error message in a red box: This session has expired. Then I received 2 notifications from my bank for 2 separate large transactions. Their customer service is horrible. N'hsitez pas non plus trouver une station-service, un restaurant, un htel durant votre trajet grce au service "Sur ma route". They gave me a # that wasnt even verifiable. I got them quick without any complications but just last week to check if I still had them because I decided I wanted to sell them so I could go to another event but they were gone? Your AXS Mobile ID is the secure and unique code for all of your tickets, and all you need is the AXS app to use it (iOS or Android). We had to work with the box office manager for an hour, and could only access tickets after I contacted my bank and got the payment information. The tickets did not say the time of the meet and greet on them, so I called the ticket service and the venue roughly 10 times a week prior to the event. App not working? I will continue checking AXSTickets to make sure my tickets remain and if I have no more problems maybe Ill upgrade AXSTickets to 3 stars. My husband is in the navy , which Ive explained countless times, and we arent sure we would be able to make it back for a concert , seeing we were only going to be in the area for a wedding, that was also post postponed. It seems like nothing on AXSTickets worked! Tap for tickets to see the artists and teams you love. Can you acces their web page though? On hold forever while I worked in the kitchen. Press question mark to learn the rest of the keyboard shortcuts. So finally Im able to login, but of course the tickets I already purchased are not there because they are under my other login that AXSTickets WOULD NOT TAKE. I have the app and have refreshed, but my tickets are not there, please resend. Its all a fan needs, all in one app. I had to try get them on chat again and never got to talk to anyone. Im sorry but AXS simply is the worst ticket hub ever, if anything just learn from here on out not to use them again, I learned the hard way too. GetHuman-robtixsa'sJune 2018AXS Tickets{0} . The use and ease of AXSTickets was phenomenal. click "Force Stop". Presumably you agreed to the "ridiculously high" selling charge before confirming? Press question mark to learn the rest of the keyboard shortcuts. Wondering if they took them off to change dates. i bought my tickets through Viagogo, they were transferred to my AXS app, but i h. FIX: Yes fixed by a very diligent AXS employee I cannot view my tickets in AXS. Conversation Tickets not showing up in app for event next day. I have to go to a game this Saturday hoping that it will work by then. What no Maybe try selling them somewhere else then transferring them? Went online and I saw that my tickets were available but I still didnt see an actual ticket. These tickets were EXPENSIVE and a gift for my teen for her birthday. I got to the event, having paid for 10 tickets, and the etickets didnt work. So if you find that your tickets have disappeared it seems there's no need to worry. Follow the AXS Tickets iOS app troubleshooting guide Here . Did the AXS live chat and they suggested to use AXSTickets and I tried again - still got an error. Axs store currently offers the greatest deals and promotions. Sortir et rejoindre la voie. There was a message saying if I dont see my tickets to verify my email. Apparently lots of people are having problems with the App. You need a connection to download your tickets to the app. Logging into our site and entering the temporary queue before the start of ticket sales does not mean that you are at the front of the final queue. AXS Tickets Phone Number Call AXS Tickets customer service faster with GetHuman 888-929-7849 Customer service Current Wait: 8 mins (4m avg) Hours: Mon-Sun 7am-11pm EST; best time to call: 1:45pm Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up! Where are my tickets? By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Here is how to fix: Follow the AXS Tickets android app crash troubleshooting guide Here . When I try to log in on the phone, I get a message that says "Please visit our help page or contact support for assistance. So I emailed their support team and I havent revived a response. Its super easy. On android, goto "Settings" "Apps" or "Manage Apps" tab. I have no problem logging in to my axs.com account on my computer. I went back to AXSTickets and they were there. Its all a fan needs, all in one app. With the AXS app, you can Hour long customer service wait with no live person interaction. Justuseapp Safety Score for AXS Tickets Is 13.2/100. Bought tickets for a show that was postponed. Sports and arena events will usually be the most expensive with the best seating options topping $150. For example, I got pit tickets through AXS to see Five Finger Death Punch back in 2016. Avec le mode voiture, vous pouvez configurer vos options (type de vhicule, autoroute ou non, page ou non, distance la plus courte), tout en ayant accs aux infos de circulation grce notre service d'info-trafic en temps rel. I kept being redirected back to the beginning to try again with the prompt saying saying Something went wrong. Flash forward a month later, day of show, and the app tells me upon signing in that I either havent used the app recently (I used it exactly a month ago, how often am I really expected to use it??) Damn thats really smart Im gonna do that from now on. Purchased tickets in October of 2021. It's also in their terms and conditions (which you agreed to) that they will hold your money until after the event. It's all a fan needs, all in one app. Very disappointed. How GetHuman-robtixsa fixed the problem. NOTHING. AXS App: Selling Tickets Share They tried to tell me my tickets were voided I was like Fuck you I have the confirmation email. I am so sad and frustrated. The tickets were $300 too More posts you may like r/ToolBand Join 27 days ago No. AXSTickets is one of the most frustrating things I have ever experienced. However in my app it still shows that I have two tickets. No paper tickets required. I have uninstalled and reinstalled the AXS app. Sent an email about the issues because I ended up with multiple charges going through on my credit card, but no tickets and they were no longer listed. Boooooo Axs. Therefore, I wouldn't expect this issue to be fixed anytime soon. No contact number just an auto chat which is completely useless. I call and ask nicely for a refund of a service they did not provide, and they refused, lying about every detail. 34 BARJOLS TOURVES ST MAXIMIN-LA STE BAUME. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. There was some glitch on their end that prevented me from accessing my tickets, and there is no customer support number, Their online support is a joke - in response to each support ticket I filled out I got an email telling me to submit another support ticket. And they had no answers for me. My AXS app is not working!! The ticket is sold out but they did not tell you and made you keep queuing in line (which is waste of my time by waiting for 10 mins) giving you the false hope. I actually spent at least 4 days with chat waiting and timing out as cause it took 2 days to reach them weeks before the event to request orr tickets to eb present then 2 days before I still had not received the tickets so spent another 2 days tryiongt or each them. No. Cookie Notice Yup happened to me too. Tried resetting my password but no email sends to my account. These tickets are non refundable so I am out $200. I have lost 8 tickets so far 4 more are today. No content will load on the Iphone App. I can't log in to the mobile app. Stop hand-delivering tickets or waiting at the entrance for everyone to arrive quickly transfer tickets to friends and meet them at your seats. Even just a lil tickets under revision or similar would be fine. Many mails, all saying I had to click on "Your events", to get my ticket. I ordered tickets online to a recent show. Just pull up your tickets in the AXS app, get them scanned at the gate, and head into your event. Getting Started What is AXS Mobile ID? Second hand retailers have them available, but now the cost is through the roof and I dont know if I need to take a chance that I will actually get my tickets that I have paid for, or if I should try from an outside source. I bought tickets and was going to the event with the tickets on my phone, and the artist canceled and rescheduled. Tickets probably arent being delivered until 1-2 weeks before the show. I can't access purchasing tickets either on my desktop or phone. Save the pdf email that comes with tickets attached, as that email bailed me out a couple of times after other encounters with their poorly working app. Is it my iphone? We were due to go to the GENESIS Concert at the O2 on Nov 29th 2020. - the US AXS on twitter are super responsive but unfortunately they have no access to help UK clients. I put my tickets up for re sale on AXS and I dont think theyre even visible to people to buy . This is a prime example of a product team who was so focused on an app, they failed to connect account across any other platform or device. Official Tickets and Your Source for Live Entertainment | AXS.com