I am sorry they stole your money, scammed you, but am glad that you are warning people, like me. Is there any legal action being taken against the Sunset Group? I only get emails. Sunset Group, Resort Management Review - Ripoff Report There have been several class-action lawsuits filed against Sunset Group in recent years. You may also end up having to pay hundreds or even thousands of dollars in fees. Submit a complaint and get your issue resolved. They offer via text Ocean Spa Hotel and Laguna Suites and Spa under the website: www.sunsetworldresorts.com. How To Get Out of a Grand Solmar Timeshare? Marketing 4 Sunset group took advantage of us and I beleive they are taking advantage of thousands of Americans! to justify the additional $480 added to the $9, 815.00 balance. It all started the moment we stepped off of the airplane in Cancun, Mexico. Me and my mom were mislead and not they said our membership cancellation is not valid. www.sunsetscam.com Everything said was identical, currently arguing with them to cancel the contract. I keep calling but to no avail. the May 17 charge, in an email dated Sat. However, according to a past lawsuit filed by the Welk Resort, here it is mentioned the company would charge fees of $5,000 or more for their services. My credit score got dinged by 150 pts slowly climbing back up. Instead of waiting around thinking the solution will present itself to you. Sunset has thus far refused to refund nearly six thousand U.S. dollars, and has turned our account over to their collection agency, RMI. When we arrived back in the United States we were pleased with our decision to cancel, especially after we found out there are thousands of complaints on the Internet about the Sunset Group. Please read and let me know what you think. They gave us 4 of those worthless vouchers for Sandos resorts which are also worthless. I asked to see the rules and they changed the subject. We couldn't use the 2 weeks concurrently (travel w/family). Now that my husband has passed away & I had a stroke, I cannot use & pay the fees! We have the same story as you. The lawsuit was seeking refunds for all people who had purchased a Sunset Group timeshare. The fully built Sunset Gordon tower on Sunset Boulevard hasn't been occupied for three years, after a Los Angeles County Superior Court judge retroactively invalidated the project's. This took several months to correct. I got all my $22, 275 Full amount back to my account I was so happy that I filed the dispute and got my money back . They said it was tax deductible. Our primary problems are: I forwarded all calls from agency to the lawyer. The Sunset Group is a scam. Sunset World Resorts & Vacation Experiences Review: sunset group That was enough though. So there is no value or savings hence, there was no benefit for buying the package amidst the Pandemic when international travel is still restricted. please ask me how: maintenancefee@sunset.com.mx". i cannot find anything out on this case though. Get Rid of Timeshare Without Ruining Credit? They kept bring a new person to promise us more and after 4 hours I was so nervous and couldn't think anymore - we agreed and gave a deposit. I was specifically told I was not buying a timeshare. I feel Sorry for those who have suffered from this kind of scam. Ask to use the internet to download the real form from the IRS. in our case we were threatened with original contract items to be removed by Sunset head office if we did not buy into the real estate group of the resort. We checked our membership purchase agreement Article #10 says that the Developer is responsible for all insurance to cover full and partial damages. There was an arbitration between my bank and the merchant bank and the case was resolved in my favor so the bank permanently credited the money back to me and that money was charged back permanently to the merchant . How To Cancel Royal Holiday Club Timeshare? Search. (told in the presentations especially into the real estate group that they do and in an email from customer services that they buy back daily their units but havent opened their real estate offices yet?) The second was - they would keep our deposit as the activation fee and gives us 20 extra corporate weeks and a paid membership for two years with Ice Gallery, which is suppose to be worth thousands according to them. It was very overwhelming and confusing. We decided to take advantage of this. I also almost got scam by Sunset World too . My husband and I were scammed also. Then she had someone call me to close the deal. Fortunately we only joined the club and NOT buy a timeshare. If youre set on going the DIY route, know that it will likely be a long and difficult process. This is usually the most difficult route, as most people are not familiar with the process and it can be tough to find a buyer. This person was useless and was very dishonest in her statements to us. If there is an Action Lawsuit going on some one please contact me thank you. FRAUD (charge #2) - Pg. I wanted to share this with anyone that might be planning a vacation to Cancun because I do not want you to be a victim as well. Beware of timeshare scams in Mexico! I am about to cease my payments after being on a freeze and mulitple letters on not wanting it / not affording it any more. The first offer to purchase was around 68 thousand dollars. I am so furious right now AND IT SPOILS ALL THE 15 YEARS OF GOING TO SUNSET FISHERMEN! My fianc and I are well educated individuals and are absolutely sick at ourselves for getting suckered into this whole deal. While its difficult to track down data on the best way to get rid of a Sunset Group timeshare, you do have choices. Assuming you have any inquiries or would like assistance getting rid of your Sunset Group timeshare, initiate a Live Chat with one of our representatives. The combined costs was equal to or greater than what was being offer. I live in Australia. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are as essential for the working of basic functionalities of the website. All they would say is "that is what your maintenance fee guarantees". The plaintiff (or petitioner) notifies the defendant (or respondent) that they have started a court case against them by having them served with a complaint (or petition) and summons. Consulting. In the event that they dont have a rating, or their grade is extremely low (a F particularly), then staying away from them is ideal. In reality, all-inclusive is mandatory for usage at all their Cancun locations. Ripoff Report | Sunset Lagoon, Royal Review - Cancun, Nationwide 8. If youre interested in finding a timeshare exit company that wont scam you, take a look at our homepage. If there is a lawsuit, let me know guys, I was a victim too. In addition, recent customer reviews of Sunset Group say that they generally dont like this company and recommend staying away from its products altogether. We have NEVER even gotten a chance to use this timeshare so we decided to try the "buy back" option. Sunset Groups ratings and reviews reflect all of these issues and complaints. I promised nothing. Some of them even claim that they can assist you with canceling your timeshare no matter what the case may be. This category only includes cookies that ensures basic functionalities and security features of the website. NEVER again, I feel sorry for the people who end up falling for the Royal Elite Timeshare trap. How to Get Out of a Capital Vacations Timeshare? Make certain to archive all that and counsel a lawyer assuming you have any inquiries in route. The case status is Pending - Other Pending. How to Get Out of a Sheraton Vistana Timeshare? I did hire a lawyer cost around $4000.00 he sent letters to the agency with little response. A quick Google search shows that Mexican Timeshare Solutions practices fit right into those we consider shady and less than trustworthy. We decided to fight this through our credit card companies. It does not guarantee you any actual access to a room for any amount of time. If youre thinking about purchasing a Sunset Group timeshare, you should be aware of all of these complaints and issues. The VW Car-Net 3G sunset class action lawsuit was filed in the U.S. District Court for the District of New Jersey: Michael L. Raffo v. Volkswagen Group of America, Inc. et al. How to Get Rid of a Timeshare with a Mortgage Balance, Kings Creek Plantation Timeshare Cancellation. Hello. PRIVACY POLICY I'm in the process of calling the BBB and seeing what they can do. The plaintiff is . For example, you could sell your timeshare privately on a resale website. The city's lawsuit against BPREP 8500 LLC claims that despite the City Council's affirmation of Keho's decision, AKA has continued to rent suites in its 110-unit West Tower for . One of the main reasons people want to get rid of their Sunset Group timeshares is because of the high-pressure sales tactics used by the company. After spending the entire day there with these pushy salespeople we finally agreed to purchase one of the packages. Don't let them get away with it! Let the truth be known! this is a forum with more complaints made to royal elite: They did honor the initial agreement and pay for the SUV rental, and our transportation to and from the resort. In a class action lawsuit, if the plaintiff wins the case, then everyone who is involved in the class action is entitled to compensation. This enticed us to purchase since we have tried to sell this timeshare in the U.S. with no success. Janet in Vancouver. www.sunsetscam.com They would not allow us to roam the facility or talk to any of the guests. We did not find any evidence of an official exit program with Sunset Group, but most timeshare companies do have such programs set up. They said that they needed some business write offs for their firm. Many people believe that these properties are wonderful and perfect for a holiday, but soon realize they made a mistake in purchasing from this company. Timeshare Exit Team Reviews, Cost, Scams & Ratings in 2023 Some things that can help you tell if a company is reputable and not trying to scam you are as follows: We only suggest companies that use escrow, so you dont have to pay them until theyve successfully helped you get out of your timeshare. After signing all of the paperwork, they did return to us our $40 deposit that we had paid at the airport as well as the cab fare of $24 that they promised. We have tried many times now to practice their "Buy Back" option which was promised to us on their presentation when we purchased. Interclub transfer was not just an even exchange for only $89 as presented - instead Sunset tacked on additional fees that basically came to the full price of a week long hotel rental at an Interclub resort. #5. Did they finally move on? In some cases, your timeshare developer may offer an official exit program. Please contact me at zillayh@gmail.com. Their goal is to make your vacation as enjoyable as possible so that you can come back year after year. The last thing you want is to hand over your hard-earned money to a scammer. The whole thing is a rip off as far as I can tell and very stressful for anyone. I can't even begin to tell you how they continually bother us to meetwith a promise that it was not to sell us anything but just to provide us with new information. Two of the biggest warning signs are if a company asks for payment upfront, or if they cold-call potential customers. If they try to weasel their way out of using one, that should be an immediate cause for concern. We finally were contacted by a person named Rosalia Silva Campos. The Federal Trade Commission warns people every year that the number one reason for timeshare exit scams is paying upfront fees. Mr. Hernandez and another sales associate presented us with a copy of a document entitled Marketing Agreement, which he claimed waived our rights to cancel our contract, even though this waiver is not implicitly or explicitly stated in the Marketing Agreement document, and directly contradicts Mexican consumer law, which states that the right to cancel a contract cannot be waived. Lie #3. You will speak with two reps who tell you that they are giving a . We couldn't extend a stay (at our cost) ouside of the proscribed 7 days. Sue me [censored]es! 4. Sunset World/Pura Vida Lifestyles Premier Cancun Vacations, Cancun Travel Unlimited,Sunset Group, PURA VIDA, club sunset cancun, sunset group, sunset royal Enticing people to buy a ripoff vacation packages, took my money $1625.00 for a membership, can't even access the website PURAVIDALifestyles, took upon themselves to terminate my membership . Sunset Group - Royal Fishermam, Playa Del Carmen Mexico BUYER'S BEWARE ! The fight over who will operate and manage the historic and publicly funded Sunset Lounge in West Palm Beach landed in a courtroom and a trial Thursday. Our experience was similar: This website uses cookies to improve your experience while you navigate through the website. Complaint / Review: Marketing 4 Sunset Group - Lied and Deceived Family The first thing you need to watch out for is the timeshare sales pitch. BIG MISTAKE! No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. . This is multiple scenarios with the same story. This comment was posted by a verified customer. The company is owned by RCI and has timeshares in some of the most desirable vacation destinations. Sunset Group Class Action Lawsuits Avoid Timeshare Exit Company Scams Cancel Your Timeshare with a Trustworthy Company Summary Sunset Group, which also goes by Sunset Hotel Group and Sunset World, is a timeshare company with properties throughout Cancun and Riviera Maya in Mexico. Mar 30, 2006. When I asked who is really the travel agency that I am paying to, they were vague about it. I hate those people with a passion. If there is a lawsuit please let me know, I was a victim too. We are attempting to get out of our recent membership to "The Ultimate Loyalty Program" which was completely misrepresented during the sales presentation. These guys are scammers and worst is that the Mexican Government lets them do to who ever they want. We should have known when she asked for a $40 deposit that would be returned to us upon completion of this presentation that something was up. The second most common complaint is that Sunset Group uses high-pressure sales tactics. Once we initiated the contract dispute / cancellation, we were told that the RIMC fee would be refunded but after 2 unauthorized attempts to charge our credit card, I am leery of providing that information to them again. During our vacation at Sunset Fisherman, we met a few other people that also purchased a timeshare from this firm but at a lower cost (exact same package). I was there 2 years ago with a friend.First of all the room where we checked into was full of water and we had to pay extra to upgrade to another room .I signed up for their 1 BEDROOM TIMESHARE with a deposit of $5000. Can You Get Rid of an Escondido Towers Timeshare? These specialized businesses are designed to help get you out of your contract, usually for a fee. There was one sign that a possible claim might be recorded by lawyer Mitchell Sussman. Article 99.- The purpose of rehabilitation is to reinstate the person sentenced in civil rights, I understand that my permission described overrides my listing on any state or federal Do Not Call list and any prior listing on the Do Not Call lists of our partners. I'll never agree to waste a full day of my vacation with these scammers again. Mexicans are Mexicans they have no scruple and actually enjoy ripping hard working people off that they dont have to work hard they are all scammers and probably in some type of Mexican Mafia. In one lawsuit, a class-action was filed against Sunset World Resorts & Vacation Experiences, alleging that the company engaged in bait and switch tactics. And you cannot trade your 'private residence' to go somewhere else if it is destroyed. In one lawsuit, a class-action was filed against Sunset World Resorts & Vacation Experiences, alleging that the company engaged in "bait and switch" tactics. My fianc and I were suckered into purchasing a "vacation package/timeshare" and absolutely can't believe that we fell for this! After multiple attempts to rectify the situation we escalated our complaint to PROFECO as well as registering our complaint with econsumer.gov. jeannette in Canada, refer to my post to CHELLE E28 RE: Article 99 of FEDERAL CONSUMER PROTECTION Mexico We accepted the second option. We were sucked in by their promise to get us a balcony for an inside cabin rate. I refused to proceed and insisted travel package detail. Share your photos and videos with others to prove the truth of your words. The above comments confirmed my suspicion of a potential scam. There have been a few lawsuits Sunset Group has been involved in. Case #PSC 1701479 Unfortunately, that didnt seem to be enough to satisfy several of Sunset Group Timeshare Owners. The company takes great pride in taking care of all your needs before, during, and after your stay. The company I also know as The Sunset Group . On latimes.com, Timeshare Exit Team publicly stated their average cost is about $4,000 paid up-front. We are seeking total resolution. There are several such practices to be aware of when youre looking to cancel Sunset Group timeshare. He said they will process my deposit refund. I am okay to take the 'hit' with collections, but did you make any more payments? They are taking away their earnest money based on lies and misrepresentation. www.sunsetscam.com i would love to find even a class action suit which i can cite when attempting to get out of our contracts because all the stories are similar. The company states it offers a real no up-front fee escrow option, so they don't get paid until you get your official release. Sunset World Resorts & Vacation Experiences - Lose our money and peace of mind! We are now being told to write a letter to "the board" who will review it and see if we are approved to cancel our contract. Same here would love to know how to resolve. In one lawsuit, a class-action was filed against Sunset World Resorts & Vacation Experiences, alleging that the company engaged in "bait and switch" tactics. We trust this article has been useful. Although there are many different types of scams, they all share a common goal: separating YOU from YOUR MONEY. Legitimate Companies that Buy Timeshares? How to Cancel a Mexican Timeshare Contract Legally, How To Cancel a Bluegreen Timeshare Contract, How To Cancel a Grandview Las Vegas Timeshare, How to Cancel a Vacation Village Timeshare Contract, Timeshare Mortgage and Maintenance Fee Cancellation, Timeshare Cancellation Rescission Letter Proposal, How To Cancel A Vidanta Timeshare Contract, Cancel Your RCI and Interval International Membership, How to Get Rid of a Timeshare Without Ruining Credit. I also consent to use of emails and the use of an automated dialing device and pre-recorded messages. How did it turn out for you guys? How to Get Rid of Hacienda Del Mar Timeshare? There is a big rip-off scam going on and the company is using a lot of different names to lure innocent people to sign with them. Upon arriving back home we entered our house all to find out that the air conditioning unit had broken and that it would now have to be replaced. Unfortunately, the company has been the subject of several class-action lawsuits in recent years involving allegations of fraud and breach of contract. Can You Get Rid of an Occidental Allegro Timeshare? For other owners who have a timeshare with a different company, the good news is most developers do offer an exit program of their own. $2, 000 down t he drain. I also sent registered letters immediately just to be sure and cover all angles. At the end of the day, staying at an all-inclusive private residency 1week that they say I would 'own' would cost $971 maintenance fee + $99/pp/pd x 2 people x 7 days = $2357 not including any trade fees. Consumer complaints and reviews about Sunset World Resorts & Vacation Experiences. We did not buy the all-inclusive. sunsetgrouplies@hotmail.com. At that point though I had caught them in so many lies and fraudulent claims that I just kept saying NO NO NO. 10, Lote 13-B, Zona Hotelera Nationwide Mexico Phone: 011- (52)-9988808750 Web: Category: Resorts Sunset Lagoon, Royal Sunset, Sunset Group, Sunset Fishermen Fraud, Misrepresentation, Timeshare Scam Cancun Quintana Roo *Consumer Comment: Timeshare Scam How to Get Rid of a Timeshare in Florida? Customer service contacts and company information. Eventually got the price down to something we thought we could actually afford. Sunset Lagoon, Royal Sunset, Sunset Group Blvd. We needed a cab to our hotel from the airport. Unfortunately, the company has been embroiled in multiple lawsuits over the past few years. Lawsuit Seeks To Overturn Trump Administration's 'SUNSET Rule - NPR Sunset Solutions Group LLC | Better Business Bureau Profile Scammers will use deception, or false pretenses, to try and steal your personal information or hard-earned cash. Welcome to Sunset Properties Group! I purchased a travel program through Sandos Playacar at Royal Elite Timeshare Resort in Playa del Carmen last March and I requested to cancel within the 5 day grace period but they still have not refunded my down payment of over $9000 US dollars. I believe we should do something about it, as I understand Mexican regulations forbid the offering of gifts, free vacation certificates or any other promotion strategies without informing the consumer the specific purpose of the offer. That night I googled them and saw a lot of bad reviews about them . It says right in the contract that you own nothing, it is a membership fee. We followed the terms of the contract termination clause (13) as written in the contract. Be the first one to write one. How To Get Out of a Timeshare with Grandview Las Vegas? While assessing an agreement, watch out for any irregularities, as they might highlight a scam. How to Get Out of a Palace Resorts Timeshare? However, it turned out to be more of a great rip off since everything they told us was a lie. However, there are a few options available if you want to get out of your contract. Then told her I know they are scammers and not to bother me anymore. Timeshare exit companies attempt to absolve you of your timeshare contract by talking with the resort on your behalf. Timeshare exit organizations thrive to exonerate you of your timeshare contract by speaking with your developer on your behalf. Sunset Group, also called Sunset Hotel Group and Sunset World is a hotel management company that operates around the world. While its not easy to find information on how to get out of a Sunset Group timeshare, it is possible, and you have options. OMG, this scammers need to be stopped. Its critical that you figure out how to distinguish a scam so can protect yourself and your funds from now on. Since we had already paid for our first contract we felt we couldn't afford to let that go so when they offered to give us two other options we listened. Unfortunately, almost every timeshare exit company promises to do the same thing. That proved to me they were lying about the value of the "product". When we offered to give them Sunset Fisherman's contract on an even even trade they made us sign a contract that said we could not stay or visit Tres Rios in the future. Some people have been successful using this method. If something in the agreement doesnt seem right, take some time to investigate what the true deal is and if its actually beneficial for you. a complaint VS. Sunset . Very unusual procedure. they will admit that trading your private residency with someone else costs $189 each time. I wanted to cancel but my wife wanted the SUV for the week. Has anyone asked for a review and gotten their contract cancelled? I said I'll keep an open mind. so we just put down a deposit and told that we have 5 days to cancel. On August 31, 2007, my wife and I attended a sales presentation at Sunset Fishermens Village in Playacar. At this point I asked them to put away the marketing material and let's review the contract line-by-line so I "understand what you are selling". In fact, sometimes all it takes for a scammer to wipe out your bank account is these upfront fees. Sunset World Resorts & Vacation Experiences review: Sunset World Resorts & Vacation Experiences - Terrible company. The lawsuit also claimed that Sunset Group uses high-pressure sales tactics, and that people were not given enough time to read the contract before being asked to sign it. 4. We will not pay anymore maintenance fees and will not return to any Sunset Property. I asked that if I decided I didn't like the "private residency" after using it a year or two from now, and since they claim these "private residencies ONLY go up in value" would they agree to buy it back from me at the same cost I paid. I asked for the details of multiple travel destinations package. The Federal Trade Commission cautions owners each year that the main justification for timeshare exit scams is paying up-front expenses. But I had to say NO about a thousand times and really dig into them for details to essentially prove to them that they are rip off artists.